SERVING BC WITH COMPASSIONATE CARE YOU CAN TRUST

 It is a monthly support program designed for seniors who are still independent and want to continue living comfortably in their own homes, but could benefit from a little extra help and regular connection. Depending on the client's needs, visits may include companionship, light housekeeping, meal preparation, groceries and errands, walks and activities, appointment support, wellness check-ins, and other everyday assistance. 

 The program is ideal for independent seniors who don't require extensive or continuous home care but would benefit from regular support. It can also be especially helpful for families who live away from an aging parent and want the reassurance of knowing that a trusted person is visiting regularly. 

 Our focus is not simply on completing household tasks. The Senior Independence & Wellness Program combines practical assistance with companionship, regular wellness observation, social connection, family communication—with the senior's consent—and support for aging in place. Our goal is to support independence, not take it away. 

 Every visit is based on the client's individual needs and preferences. A visit might include preparing a meal together, going for a walk, picking up groceries, completing light household tasks, attending an appointment, enjoying a community outing, having coffee and conversation, or simply checking in on how things are going. The objective is for every visit to be useful, enjoyable and meaningful. 

 No surprise charges. Your membership price and included services are explained before you enrol. If you request additional services outside your membership, the applicable cost will be discussed and approved before those optional services are provided. If membership pricing changes in the future, clients will receive advance notice. 

 We understand that plans change. We ask for at least 24 hours' notice when cancelling or rescheduling a visit. With adequate notice, we'll make reasonable efforts to reschedule within the same membership period, subject to availability. We also take a reasonable approach to unexpected hospitalization, medical emergencies, severe weather, and other circumstances outside the client's control. 

 No. The program is designed as a monthly service rather than a long-term commitment. If you decide the program is no longer right for you, you may cancel by providing 30 days' written notice in accordance with your Client Service Agreement. You can also request a different membership level if your needs change. 

 Start with a conversation. We offer a free consultation to learn about your situation, explain how the program works, and determine whether STAT can provide the type of support you or your loved one needs. If the program is a good fit, we'll work with you to develop an appropriate Wellness Plan. 

This program is specifically designed for Independent Seniors in British Columbia who are too young and independent  to qualify for Public Funded Home Care Support Services.

Yes!

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